1. How can I place an order?
Simply browse our collections, add your favorite items to the cart, and proceed to checkout. It’s quick and easy!
2. What payment methods do you accept?
We offer seamless and secure payment options including Debit/Credit Cards, Bank Transfer, and Cash on Delivery (COD).
3. How long will delivery take?
Orders are usually delivered within 3–5 working days, depending on your location.
4. Can I return or exchange an item?
Yes, we have a 7-day return & exchange policy. Items must be unused and in their original packaging.
5. How do I know my order is confirmed?
You’ll receive a confirmation message/email once your order is successfully processed.
6. Are your products genuine and high quality?
Absolutely! Each product goes through a careful inspection to ensure quality before dispatch.
7. Do you offer size guides for clothing & footwear?
Yes, every product page includes a detailed size chart to help you pick the perfect fit.
8. How can I contact ElexOura support?
You can reach us anytime via email, WhatsApp, or the contact form on our website.